Privacy Policy

1. What is Covered?

Radical Retail Pvt Ltd ("GREST"), owns and operates the website www.grest.in (the "Site") and is the sole owner of the information collected on the Site.

This Privacy Policy covers how we handle your personally identifiable information ("Personal Data") on the Site. GREST knows that users care about how their personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices.

By voluntarily providing us with Personal Data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide Personal Data to the Site, you acknowledge and agree that such Personal Data may be transferred from your current location to the offices and servers of GREST and the authorized third parties referred to herein.

2. Information Collected Through the Site

If you choose to use extended features of our Site, you must first complete the registration form and create a username and password. During registration and use of the Site, you are required to provide contact information and other Personal Data. Such types of information, and the points at which they are collected, include the details outlined in the sections below.

2.1 Personal Data

Registered Users

For Users wishing to make use of extended features of our Site, registration may be required where you provide us some Personal Data which may include your name, email address, phone number, and other contact information. Such registration information is used to provide access to the Site, deliver services, and contact you when necessary regarding your account or our services.

Non-Registered Users

While no Personal Data may be requested of Users wishing to make use of certain basic features of our Site without registering, other data may be collected in association with use of our Site. This information is described in the following section and is collected to help us improve and optimize your experience.

2.2 Other Information We Collect

Log Files

As is true of most websites, we automatically gather certain information and store it in log files. This information includes:

• Internet protocol (IP) addresses
• Browser type and version
• Internet service provider (ISP)
• Referring and exit pages
• Operating system and device information
• Date and time stamps
• Clickstream data and navigation patterns

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track user movements and interactions, and to gather demographic information about our user base as a whole. Although we do not routinely associate this data with records containing Personal Data, we will use IP addresses to identify any user who refuses to comply with our Terms of Use and to identify users who threaten our service, Site, or other users.

Cookies and Tracking Technologies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site and do not link this information stored in cookies to personally identifiable information you submit while on our site. We may use both session ID cookies and/or persistent cookies as part of the Site's functionality:

• Session ID Cookies: Expire when you close your browser and allow the Site to display your current session and preferences.
• Persistent Cookies: Remain on your hard drive for an extended period of time and may be used to store your username or other identifier used by the Site.

You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated in order to ensure the proper functionality and optimal user experience of the Site.

3. Our Use of Your Personal Data and Other Information

We use the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data in connection with the reason for which it was provided. For instance, registration information submitted when creating your account may be used to help suggest products and services to you based on past purchases and preferences.

Additionally, we may use your Personal Data to:

• Provide access to services and features on the Site
• Monitor and analyze your use of such services
• Improve the content and functionality of the Site
• Better understand our users and their preferences
• Improve and develop our services and products
• Communicate with you about updates, promotions, and important information
• Ensure compliance with our Terms of Use and other policies

4. Our Disclosure of Your Personal Data and Other Information

GREST is not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you and will not disclose your Personal Data to a third party except as set forth in this Privacy Policy. There are, however, certain circumstances in which we may share your Personal Data with certain third parties without further notice to you, as follows:

A) Business Transfers

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, bankruptcy, dissolution or similar event, Personal Data may be part of the transferred assets. We will provide notice before your Personal Data becomes subject to a different privacy policy.

B) Related Companies

We may also share your Personal Data with GREST-related companies and subsidiaries for the same purpose as the use by GREST itself. Namely, such Personal Data may be used by the GREST-related companies to improve the content and functionality of the Site, to better understand our users, and to improve or deliver our services.

C) Agents, Consultants, and Related Third Parties

GREST, like many businesses, sometimes hires other companies to perform certain business-related functions on our behalf. We may use third-party companies to provide services including but not limited to:

• Mailing services and email delivery
• Database maintenance and management
• Payment processing and financial services
• Identity verification and fraud prevention
• Customer support and analytics

When you register for the Site, we will only share your Personal Data, such as your email address and contact information, that is necessary for the third party to provide such services. Those third parties are strictly prohibited from using your personally identifiable information for any other purpose than providing the services we have contracted them to perform. Other than the agents, consultants and related third parties described above, GREST will not share, rent or trade Personal Data with any third parties for their promotional purposes.

D) Legal Requirements and Protection

We reserve the right to disclose your Personal data as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us or our Site.

GREST may also disclose your Personal Data in the good faith belief that such action is necessary to:

• Protect and defend the rights or property of GREST and our users
• Act in urgent circumstances to protect the personal safety of users of the Site or the public
• Protect against legal liability and prevent fraud
• Enforce our Terms of Use and other agreements

E) Consent and Opt-In

Except as set forth above, you will be notified when your personal Data may be shared with third parties, and you will be able to prevent the sharing of this information by opting out.

If your Personal Data changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on the Site. Alternatively, you may email our Customer Support staff or contact us by telephone or regular mail at the contact information provided below.

5. External Links

Our Site may provide links to various third-party websites as a convenience to our users. However, even if a third-party affiliation exists between our site and that destination site, we do not exercise authority over these linked sites. Each linked site maintains independent privacy and data collection policies and procedures.

We do not assume responsibility or liability and are not responsible for the independent policies and procedures of destination sites. Similarly, we cannot take responsibility for the privacy initiatives, security measures, or content of such websites. However, we wish to ensure the integrity of our site and any destination links, so any comments pertaining to any website accessed through these links are greatly appreciated. Please review the privacy policies of external websites before providing them with any personal information.

6. Exclusions

This Privacy Policy does not apply to any information collected by GREST other than Personal Data collected through the Site. This Privacy Policy shall not apply to any unsolicited information you provide to GREST through the Site or through any other means (such as by telephone or regular mail).

This includes, but is not limited to, information posted to any public area of the Site, including comments, forums, and review sections of the Site (collectively, "Public Areas"). Please think carefully before disclosing any Personal Data in a Public Area. All such information is not confidential and GREST shall be free to reproduce, use, disclose, and distribute such information to others without limitation or attribution, and it may be used by others in ways we cannot prevent or control.

7. Children's Privacy

GREST respects the sensitive nature of children's privacy online. We do not direct any of our content or services to children, and we do not knowingly collect Personal Data from children under the age of 13.

If you are under thirteen years old, please do not submit any Personal Data through the Site. If you have reason to believe that a child under the age of 13 has provided Personal Data to GREST through the Site, please contact us immediately and we will endeavor to delete that information from our databases as quickly as possible.

8. Security of Your Information

GREST employs reasonable and industry-standard security measures to protect against the loss, misuse, and alteration of the Personal Data under our control. Personal Data is stored in a secured database and is always transmitted via encrypted SSL (Secure Sockets Layer) protocol when supported by your browser.

However, we must be transparent that no Internet or email transmission is ever fully secure or error-free. In particular, email sent to or from the Site may not be secure. Therefore, you should take special care in deciding what information you send to us via email. We recommend using our secure online forms whenever available for transmitting sensitive information.

We are committed to data security and will continue to evaluate and improve our security measures. However, please understand that while we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

9. Opt-Out Preferences

We provide you the opportunity to "opt-out" of having your personally identifiable information used for certain purposes, when we ask you for this information. For example, when you register for the Site, if you do not wish to receive any additional material, promotional content, or notifications from us, you can indicate your preference directly on our registration form.

You may also manage your preferences by contacting us at any time using the contact information provided below. We will honor your preference and remove you from our promotional communications while maintaining your account information as needed to provide our core services.

10. Framing Technology

At times, the Site may make use of "framing" technology, during which a frame within the window of the Site is actually displaying the content of another website not owned or operated by GREST. When this occurs, the content displayed within the frame is governed by that third party's policies, not ours.

You should read the privacy policy of such other website as it will govern the information that is collected there, and GREST is not responsible for their data collection practices. If you have concerns about a framed website, please contact the website operator directly.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, the practices of the Site, or your interaction with the Site, please don't hesitate to contact us. We are here to help and committed to addressing your privacy concerns:

12. Changes to This Privacy Policy

GREST reserves the right to modify this Privacy Policy from time to time at our discretion. We encourage you to review it frequently to stay informed about how we protect your privacy. If we make material changes in the way we use Personal Data, we will notify you prominently through:

• An announcement on the home page of our Site
• Email notification to your registered email address
• A prominent notice on this page

Your continued use of the Site after such changes are posted will indicate your acceptance of the changed terms. If you do not agree with any modifications to the Privacy Policy, please discontinue use of the Site and contact us immediately.