Why Grest

When it comes to purchasing pre-owned tech, the experience can be unpredictable. This is mainly due to the grading systems used by most dealers, which are broad, lack specificity, and often rely on personal opinions rather than concrete data.

Why buy from Grest.in?

Recognizing the need for a more secure and scientific approach, we set out to redefine the entire process of making used and refurbished phones more accessible to everyone, making it safer, smarter, and more scientific.

6 Months Warranty

When it comes to purchasing pre-owned tech, the experience can be unpredictable.

50+ Quality
Checks

When it comes to purchasing pre-owned tech, the experience can be unpredictable.

7 Days
Easy Returns

When it comes to purchasing pre-owned tech, the experience can be unpredictable.

Tested and Certified by Experts

When it comes to purchasing pre-owned tech, the experience can be unpredictable.

Free
Shipping

When it comes to purchasing pre-owned tech, the experience can be unpredictable.

6 months warranty

GREST provides a 6-month warranty on every mobile purchased, starting from the date mentioned on the invoice. The warranty covers any issues in the phone that are not as intended or designed.

What is covered?

Grest provides a 6-month warranty on every mobile purchased, starting from the date mentioned on the invoice. The warranty covers any issues in the phone that are not as intended or designed.

To claim the warranty, follow these steps:

  • Share a video demonstrating the prevailing issue to care@grest.in. 

  • Send your phone number, order number, or IMEI number to care@grest.in.

Frequently Asked Question

Phone will be delivered within 15 days from the date of your purchase.

Return requests are applicable within 7 days of phone delivery. Please refer to your order email for further information.

Our team typically resolves issues within 48 to 72 hours from the time you submit your query. You will receive an acknowledgment email for your query, and we'll work to resolve your issue as soon as possible.

The warranty is not applicable under the following scenarios:

  • Accidental damage of any kind.  

  • Direct damage or damages caused as a consequence of accidents.  

  • Display issues unrelated to manual intervention, such as visible lines and blank screens. 

  • Excessive damage due to rough handling of the device. 

  • Mishandling leading to frame bending, twisting, or cracking. 

  • Damage to the screen, such as hard pressing causing discoloration or lining. 

  • Accidental or purposeful drops, water damage, tampering with internal hardware, damage from attempted customer self-repairs, software issues unrelated to the repair, jailbroken devices.

Customers are advised to back up all data before claiming the warranty.

Grest Certified

50 Points Quality Check

Our 50-point Quality Check is like giving each phone a thorough health checkup. We carefully examine 50 different aspects to make sure everything works perfectly.

It's to ensure that when you get a phone from us, it's in top-notch condition. Our team of certified experts goes through each device, making sure it meets high standards. This way, you can feel confident that the phone you get is in great shape and ready to use.

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Power Button

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Power On

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Device Charging

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Charging Port

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Device Firmware

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Connectivity

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Wi-Fi

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Bluetooth

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Cellular

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GPS Connectivity

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WLAN Connection

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Location Services

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NFC Check

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SIM Reader Test

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SIM Tray Check

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Rotation Check

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Call Test

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Headphone Jack Test

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iOS Activation Check

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iCloud Account Removal

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Certified Data Wipe

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Complete Device Passcode Unlock

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Rooted Check

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Jailbroken Check

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Complete Manual Erase

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Flash Functionality

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Accelerometer Test

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Barometer Test

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Gyroscope Check

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Proximity Sensor

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Light Sensor

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Microphone

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Video Microphone

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Voice Memo Recorder

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Speaker

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Loudspeaker

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Volume Up/Down

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Mute Switch Test

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Complete Factory Reset

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Vibration

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Lock/Unlock Button

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Digitizer

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LCD Screen Check

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Liquid Damage Check

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Multi Touch Screen Check

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Force Touch Screen Check

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3D Touch

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Fingerprint Scanner

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Touch ID

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Face ID

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Front Facing Camera

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Call Test

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Rear Camera Image Capture

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Device Colour

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Device Network

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Wi-Fi Connect

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Bluetooth Connect

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AssetWatch Check

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Device Counterfeit Check

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National Mobile Property Register Check

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Device Finance Check

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Device Insurance Claim Check

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Device Colour

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Device Network

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Wi-Fi Connect

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Bluetooth Connect

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AssetWatch Check

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Device Counterfeit Check

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Device Clone Check

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National Mobile Property Register Check

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Device Finance Check

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Device Insurance Claim Check

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Cycle Count

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Power On

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Health Percentage

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Battery Resistance Reading

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Battery Full Charge Reading

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Battery Temperature Range Reading

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Case bend alignment test

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Outer casing test

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Screen Watermarks Test

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Screen Cracks/Chips Test

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Screen Lifting Check

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Screen Pixel Check

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Screen Resolution Test

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Ports / Jack Cosmetic Check

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SIM Tray Cosmetics

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Button Cosmetic Check

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Casing Check

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Device Camera Check

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Screen Burn Test

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Screen Green Frame Test

Return Policy

Return requests are accepted within 7 days of receiving your phone. Refer to your order email for details. Ensure returned items are unused, with original tags and labels attached.

To start a return, email us at  care@grest.in for a Return Merchandise Authorization (RMA) number. Once received, securely pack the item with proof of purchase and mail it to:

Radical Aftermarket Services Pvt Ltd Attn: ReturnsRMA# Q-276, South City-1,GURUGRAM, Haryana 122001, India We cover return shipping charges up to INR 100/-. Email us at care@grest.in with your RMA#, and include a video of the issue faced. For clarity, record a video during the product's unboxing.

For queries about our return policy, contact us at: Phone: 9818925900, Email: care@grest.in

Tested and Certified by Experts

Grest Inspection and Grading

Grest Grading is our way of carefully evaluating and categorising the condition of devices, ensuring transparency and accuracy. Unlike many dealers who use grading systems that are too broad and depend on personal opinions, we use a more detailed approach for a clearer understanding.

Our evaluation process includes a 50-point diagnostic test. This comprehensive test examines various aspects of the device, guaranteeing a thorough evaluation. We prioritize concrete data over subjective opinions, providing a more reliable assessment of the device's condition.

Our grading system distinguishes devices into three categories: Super, Good, and Fair.

This clear and detailed grading system ensures that you know exactly what to expect when purchasing a device from Grest.

Conditions

The phone you will receive is in superb condition. While there might be a few extremely faint scratches on the frame and screen, there are no significant signs of usage.

The phone will exhibit noticeable indications of use, including scratches and blemishes on the frame and screen. The screen scratches are hardly noticeable when the phone is powered on.

The phone displays numerous marks, dents, and scratches on the frame, with visible scratches on the screen. However, the screen remains uncracked and fully intact. When equipped with a case, this phone will perform just as capably as any other for your daily needs.

Free Shipping

We make ordering from Grest easy! We ensure stress-free shipping by focusing on proper packaging, timely delivery, and regular updates. Your order is our priority, and we work with reliable courier partners for quick delivery. Typically, orders are processed within 48 hours, and we keep you informed every step of the way.

Any shipping questions? Reach out to our customer support anytime.

We make ordering from Grest easy! We ensure stress-free shipping by focusing on proper packaging, timely delivery, and regular updates. Your order is our priority, and we work with reliable courier partners for quick delivery. Typically, orders are processed within 48 hours, and we keep you informed every step of the way.

Any shipping questions? Reach out to our customer support anytime.