Why Grest
When it comes to purchasing pre-owned tech, the experience can be unpredictable. This is mainly due to the grading systems used by most dealers, which are broad, lack specificity, and often rely on personal opinions rather than concrete data.
Why buy from Grest.in?
Recognizing the need for a more secure and scientific approach, we set out to redefine the entire process of making used and refurbished phones more accessible to everyone, making it safer, smarter, and more scientific.
6 Months Warranty
When it comes to purchasing pre-owned tech, the experience can be unpredictable.
50+ Quality
Checks
When it comes to purchasing pre-owned tech, the experience can be unpredictable.
7 Days
Easy Returns
When it comes to purchasing pre-owned tech, the experience can be unpredictable.
Tested and Certified by Experts
When it comes to purchasing pre-owned tech, the experience can be unpredictable.
Free
Shipping
When it comes to purchasing pre-owned tech, the experience can be unpredictable.
6 months warranty
GREST provides a 6-month warranty on every mobile purchased, starting from the date mentioned on the invoice. The warranty covers any issues in the phone that are not as intended or designed.
What is covered?
Grest provides a 6-month warranty on every mobile purchased, starting from the date mentioned on the invoice. The warranty covers any issues in the phone that are not as intended or designed.
To claim the warranty, follow these steps:
Share a video demonstrating the prevailing issue to care@grest.in.
Send your phone number, order number, or IMEI number to care@grest.in.
Frequently Asked Question
Phone will be delivered within 15 days from the date of your purchase.
Return requests are applicable within 7 days of phone delivery. Please refer to your order email for further information.
Our team typically resolves issues within 48 to 72 hours from the time you submit your query. You will receive an acknowledgment email for your query, and we'll work to resolve your issue as soon as possible.
The warranty is not applicable under the following scenarios:
- Accidental damage of any kind.
- Direct damage or damages caused as a consequence of accidents.
- Display issues unrelated to manual intervention, such as visible lines and blank screens.
- Excessive damage due to rough handling of the device.
- Mishandling leading to frame bending, twisting, or cracking.
- Damage to the screen, such as hard pressing causing discoloration or lining.
- Accidental or purposeful drops, water damage, tampering with internal hardware, damage from attempted customer self-repairs, software issues unrelated to the repair, jailbroken devices.
Customers are advised to back up all data before claiming the warranty.
Power Button
Power On
Device Charging
Charging Port
Device Firmware
Connectivity
Wi-Fi
Bluetooth
Cellular
GPS Connectivity
WLAN Connection
Location Services
NFC Check
SIM Reader Test
SIM Tray Check
Rotation Check
Call Test
Headphone Jack Test
iOS Activation Check
iCloud Account Removal
Certified Data Wipe
Complete Device Passcode Unlock
Rooted Check
Jailbroken Check
Complete Manual Erase
Flash Functionality
Accelerometer Test
Barometer Test
Gyroscope Check
Proximity Sensor
Light Sensor
Microphone
Video Microphone
Voice Memo Recorder
Speaker
Loudspeaker
Volume Up/Down
Mute Switch Test
Complete Factory Reset
Vibration
Lock/Unlock Button
Digitizer
LCD Screen Check
Liquid Damage Check
Multi Touch Screen Check
Force Touch Screen Check
3D Touch
Fingerprint Scanner
Touch ID
Face ID
Front Facing Camera
Call Test
Rear Camera Image Capture
Device Colour
Device Network
Wi-Fi Connect
Bluetooth Connect
AssetWatch Check
Device Counterfeit Check
National Mobile Property Register Check
Device Finance Check
Device Insurance Claim Check
Device Colour
Device Network
Wi-Fi Connect
Bluetooth Connect
AssetWatch Check
Device Counterfeit Check
Device Clone Check
National Mobile Property Register Check
Device Finance Check
Device Insurance Claim Check
Cycle Count
Power On
Health Percentage
Battery Resistance Reading
Battery Full Charge Reading
Battery Temperature Range Reading
Case bend alignment test
Outer casing test
Screen Watermarks Test
Screen Cracks/Chips Test
Screen Lifting Check
Screen Pixel Check
Screen Resolution Test
Ports / Jack Cosmetic Check
SIM Tray Cosmetics
Button Cosmetic Check
Casing Check
Device Camera Check
Screen Burn Test
Screen Green Frame Test
Return Policy
Return requests are accepted within 7 days of receiving your phone. Refer to your order email for details. Ensure returned items are unused, with original tags and labels attached.
To start a return, email us at care@grest.in for a Return Merchandise Authorization (RMA) number. Once received, securely pack the item with proof of purchase and mail it to:
Radical Retail Pvt Ltd Attn: ReturnsRMA# Khasra No. 34/22, Ground Floor, NK Tower, Kanhai Road, Sector-45, Gurugram, Haryana-122003, India We cover return shipping charges up to INR 100/-. Email us at care@grest.in with your RMA#, and include a video of the issue faced. For clarity, record a video during the product's unboxing.
For queries about our return policy, contact us at: Phone: 9818925900, Email: care@grest.in
Tested and Certified by Experts
Grest Inspection and Grading
Grest Grading is our way of carefully evaluating and categorising the condition of devices, ensuring transparency and accuracy. Unlike many dealers who use grading systems that are too broad and depend on personal opinions, we use a more detailed approach for a clearer understanding.
Our evaluation process includes a 50-point diagnostic test. This comprehensive test examines various aspects of the device, guaranteeing a thorough evaluation. We prioritize concrete data over subjective opinions, providing a more reliable assessment of the device's condition.
Our grading system distinguishes devices into three categories: Super, Good, and Fair.
This clear and detailed grading system ensures that you know exactly what to expect when purchasing a device from Grest.
Conditions
The phone you will receive is in superb condition. While there might be a few extremely faint scratches on the frame and screen, there are no significant signs of usage.
The phone will exhibit noticeable indications of use, including scratches and blemishes on the frame and screen. The screen scratches are hardly noticeable when the phone is powered on.
The phone displays numerous marks, dents, and scratches on the frame, with visible scratches on the screen. However, the screen remains uncracked and fully intact. When equipped with a case, this phone will perform just as capably as any other for your daily needs.
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